Safe PST Backup feedback and ideas

How can we improve Safe PST Backup?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Make the failure message more helpful, why PST Backup "Failed to back up"?

    I think the failure message is not specific enough. I tested with the free version and get the message
    "Failed to back up". Then I'm searching and asking myself, why. In my part the answer was that I cannot backup on a network drive in the free version. A more helpful message can save me so much time and offers me my solution, You like to use network path?, then buy the enterprise version (-:.

    45 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      2 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
    • Status Display

      So, while using your product, I never know where I am in the process. This is important b/c I am constantly transporting my laptop on which it is running. Specifically, I want a status bar showing progress and then to know what was backed-up, i.e., in the form of a summary.

      44 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
      • 37 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
        • 24 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            1 comment  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
          • 9 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
            • 9 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
              • 8 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                • Manually select pst files to backup

                  My pst files keep disappearing from the Options/Files and Folders window in Safe PST but there is no way to manually point the software to those files. You have to rely on Safe PST finding them, but in my case it seems to forget where they are. If you could manually select the locations of the pst files and save this in a settings file the "No personal folder files to back up" problem would hopefully not exist.

                  8 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    8 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                  • 4 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      under review  ·  0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                    • 4 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                      • Backup available on a FTP ?

                        what version can Backup files on a FTP ?

                        2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                        • have a utility that parses into a regular database like access or mySQL

                          have a utility that parses into a regular database like access or mySQL

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                          • Use Safe PST to archive emails

                            To keep more than the default number of copies, I use an additional piece of software (Karen's Replicator) to move the backed up OST/PST files to a separate drive. It would be nice if this type of facility was embedded into Safe PST....

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                            • Backup to an SFTP location

                              Backup to an SFTP location

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add an Description for Break Backup

                                I could not find a description for the menu item Break Backup anywhere in the help materials. I do not know what that means or how it differs from Suspend. It would be helpful to have it described in the user manual or the help file(s).

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                                • complete backup

                                  it is able to backup email accounts and passwords ?

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                                  • error 1406

                                    error 1406 - could not write value startUpMode ton key \softwate\microsoft\windows\currentversion\run on startup OUTLOOK 2010.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add ability to rename backup file name

                                      Would you like to use custom name and rename backup PST file name?

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Excellent

                                        Very good feature and a must for bigger files.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Point backup to a fully qualified address rather than just a choice of mapped drives

                                          I back up to a "Packup PC" on my network. Mapped drives are unreliable as windows sometimes incorrectly advises they are unavailable until you open the location.
                                          Being able to put in a fully qualified address would help e.g. \\backup-pc\x$\Backups\PST

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Backup process  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Safe PST Backup feedback and ideas

                                          Feedback and Knowledge Base