Sync2 feedback and ideas

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  1. Problems

    125/5000
    I have big problems with your software look
    a) the message (print screen)
    B) your license number does not work

    1 vote
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    2 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Feedback

    Thank you for your e-mail requesting feedback. Your program failed to solve my problem.. It has now been corrected by a technician

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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cost and Functionality

    1) Why am paying for an incremental upgrade? Bug and performance improvements? Should be free upgrade to remedy 4Team design issues/shortcomings. Add a significant new feature...sure then maybe pay to upgrade.
    2) Sync'ing duplicates. Example: A Windows Contact generates a Gmail contact after a sync. That's OK. But subsequent sync's generates another Outlook entry (because one now exists in Gmail). Sync should recognize that there should only be 1 contact entry in each system.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. How is it free if I have to pay? This is false advertisement!

    How is it free if I have to pay? This is false advertisement!
    Fix that lie or prepare to be sued!

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    1 comment  ·  Testimonials  ·  Flag idea as inappropriate…  ·  Admin →
  5. OK pour la synchronisation entre compte outlook et Google

    Pourquoi simplement permettre à outlook android de synchroniser directement les contacts mis à jour sur le mobile dans Outlook avec le compte Google ?

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. I was denied activation

    I downloade and bought the program. I got the receipt from you and the activation code. But when I try to activate the program I am denied activation

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Take me off your list. I never signed up for it. Your content is of NO interest to me

    As above. Take me off your email list. I never signed up for it. You content with s of no interest to me.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support for Modern Authentication is a must

    This product could do to what it says, however, the fact that it does not support accounts enabled for MFA is a big let down. App Passwords are being phased out so that is no longer a work around and the fact that 4Teams isn't able to move to a more modern approach for authentication (OAuth, OIDC) is a huge miss on their part. With that being said the product does not work for me, I am not out 80 dollars and cannot use this product.

    1 vote
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    1 comment  ·  Testimonials  ·  Flag idea as inappropriate…  ·  Admin →
  9. Your FAQs are misleading

    13. 4Team FTP Sharing service is free for 1 year, what will happen after that and what will it cost?

    4Team FTP Sharing service is free for 1 one year. To keep this service you need to purchase Sync2 update at https://www.sync2.com/Purchase.aspx and activate it.

    This is misleading and even wrong. I bought Sync2 with the plan to store my PST on FTP and use it as a central PST for all my devices. I did this because of this FAQ.

    I later found out I bought 2 licenses of the wrong product.

    1 vote
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    1 comment  ·  FAQ (questions)  ·  Flag idea as inappropriate…  ·  Admin →
  10. chat box

    i used to be able to have an instant chat with someone from your web page. i liked that. you dont have it any more -or at least i couldnt find it. bring it back.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. So easy to sync my emails on 3 PCs

    Syncing my emails between my PC and 2 laptops has been driving me nuts with POP settins, IMAP settings, USBs, but not anymore. After installing Sync2 on my PC and laptops syncing was so easy and smooth AND flawless! I wish I had used this ages ago!

    1 vote
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    1 comment  ·  Testimonials  ·  Flag idea as inappropriate…  ·  Admin →
  12. don't syncing

    Sometimes the software is and sometimes it does not sync itself. I have to "push" it to perform the synchronization. It has already happened several times

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. not syncing

    I purchased SYNC2 and i like it but it's not syncing all my contacts

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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. feedback

    I got the extender but I can't get the SYNC to work
    GRRRRR I will try one more time .. am I dong something wrong

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. complex k stall on galaxy ta let

    This is too complex of an installation on a galaxy ta let

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. there is no way to print the transcript of my tech support session

    freshdesk provide no way to print the transcript of a chat session and it has / had detailed instructions on what I needed to do. I'll have to start over

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    1 comment  ·  Feature / Idea  ·  Flag idea as inappropriate…  ·  Admin →
  17. Read the Outlook Calendar Category Definitions

    I use the Outlook Calendar Categories extensively. My calendar shows different colours for different categories. My categories are customised to make sense to me (eg: Finance, Health/Fitness, Travel etc...).

    Sync2 has the ability to filter outlook items depending upon the category. This should be great because it would allow for syncing separate Outlook categories into separate google calendars. It would be great except for the fact that Sync2 uses a pre-set list of category names which renders it useless in selecting the categories defined in outlook. Please read the category definitions from Outlook.

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    1 comment  ·  Feature / Idea  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow users to use old versions instead of forcing them to update at full price!

    It's about Customer appreciation and retention! When forced to pay full price for an upgrade, I'll go look for alternates first. Poor support plan!

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    1 comment  ·  Feature / Idea  ·  Flag idea as inappropriate…  ·  Admin →
  19. Notify the user of expiration of license

    Let us know when the license expires...

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    1 comment  ·  Feature / Idea  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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